Privacy Policy
Overview
This policy explains how we collect, use, and protect your personal information when you use our website or make a purchase.
Information We Collect
We may collect:
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Name, email, phone number
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Billing & shipping address
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Order details
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Payment information (via third-party gateways)
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IP address, device info, cookies
How We Use Your Information
We use your data to:
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Process orders
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Communicate updates
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Support customer service
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Improve website performance
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Send newsletters (only if you opt-in)
Payment Processing
Payments are handled by third-party gateways (e.g., Razorpay, Stripe, Wix Payments).
We do not store card or banking details.
Data Storage
Your data may be stored:
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On Wix servers
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By payment gateways
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By email service providers
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In internal business records (e.g., spreadsheets)
Sharing of Information
We share information only with:
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Wix (hosting)
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Payment processors
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Courier partners
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Email marketing tools
Only relevant information is shared for service delivery.
Cookies
We may use cookies for analytics and user experience. You may disable cookies in browser settings.
Newsletters
By subscribing, you agree to receive marketing emails. You may unsubscribe anytime.
Data Retention
We retain information as required for orders, legal compliance, and business records.
Children’s Privacy
We do not knowingly collect data from users below 18.
User Rights
You may request access, correction, or deletion of your data where legally permitted.
Updates to This Policy
We may update this policy from time to time.
Contact
Email - moondustceramics@gmail.com